TROUBLESHOOTING

Complete problem resolution guide

15+

Common Issues

100%

Solutions

24/7

Support

Step

By Step

Complete troubleshooting guide with common issues, solutions, and support resources. Step-by-step problem resolution, diagnostic tools, and comprehensive help documentation.

COMMON_ISSUES_SOLUTIONS

BOT_CONNECTIVITY

Bot not responding? Check: Server licensed, Permissions correct, Commands cached (1-10 min)

Common bot connectivity issues

License Check Permissions Command Cache

LISTING_PROBLEMS

Listings won't create? Check: Payment methods set, Category configured, Bot has Manage Channels

Listing creation troubleshooting

Payment Methods Categories Channel Permissions

API_DATA_ISSUES

API errors? Check: API key valid, Hypixel rate limits, Source tracking

Data fetching issues and solutions

API Key Rate Limits Source Tracking

License expired? Bot enters lockdown - contact support for renewal

Licensing and access issues

License Expiry Lockdown Support Contact

QUICK_SOLUTIONS

Restart Bot

Check Permissions

Wait Cache

Contact Support

Quick fixes for common problems - restart, permissions check, cache clearing, and support contact.

SUPPORT_RESOURCES

Discord Support

Documentation

Video Guides

Email Support

Comprehensive support resources including Discord community, detailed documentation, video tutorials, and direct email support.

STILL_NEED_HELP?

Get expert support and solutions

Can't find the solution you need? Our expert support team is available 24/7 to help you resolve any issues. Join our Discord community for instant help or contact our support team directly.

JOIN_DISCORD CONTACT_SUPPORT

Common Issues

Solutions

Support