Frequently Asked Questions

General

What is EZLIFE 2.0?

EZLIFE 2.0 is a Discord bot designed to automate marketplaces and support tickets for gaming communities, specifically tailored for Hypixel SkyBlock trading.

Which games and assets are supported?

The bot is built to handle Minecraft SkyBlock assets including profile parameters, coin distributions, MFA trade categories, and voucher systems.

Installation

Which Discord permissions are required?

To operate properly, the bot must be granted permissions to Manage Channels, Manage Roles, Read Message History, Send Messages, and Embed Links.

How do I set up channels automatically?

Use the command `/auto_setup` inside your server. This creates the necessary categories and channels dynamically.

Listings

How do I list a Skyblock account or profile?

Run `/list_skyblock` to list a complete account, or `/list_profile` to list a specific profile. The bot will query the Hypixel database and format the details.

Is it possible to list items anonymously?

Yes. Enable the anonymous flag when listing to hide the character name from public listing embeds.

Ticketing

How do users open transaction tickets?

Administrators can post interaction panels using the command `/ticket_panel`. Users then click the corresponding button to open a support channel.

Are closed ticket logs saved?

Yes. The bot generates clean transcript logs and deposits them in the configured transcript channel for security audit tracking.

Permissions

What are the bot authorization levels?

There are three distinct permission tiers: Owner, Staff, and Seller. Staff members handle support tickets, while Sellers can create listings.

How do I authorize a seller?

Configure a seller role in `/bot config` or add them directly via `/admin roles assign`.

Security

Does the bot prevent message spam?

Yes. The security module checks for duplicate links and mass mentions, automatically muting offending users according to your configurations.

Can I blacklist specific users?

Yes. Run the command `/admin blacklist add` to block a malicious user from interacting with the bot across your server.

API Data

How is player information updated?

The bot queries the Hypixel API for the user's active profiles. If the profile data is private, the bot shows a restricted status indicator.

Licensing

How do I redeem my license key?

Use the `/redeem` command in your target server to activate the licensing modules.

What happens when a license expires?

The bot enters lockdown, preventing command execution until the license is renewed or a new license key is redeemed.

Diagnostics

Why does the bot say my server is in lockdown?

Lockdown is triggered when a server does not have a registered license or when the licensing term has expired. Use `/redeem` to register.

Why are my listings not updating?

Verify that your Hypixel API key is updated using `/admin api update_key`. If the key is valid, check if the Minecraft character has enabled API options in their Hypixel settings menu.